Aspire Software is pleased to enter the Document Flow Automation space with the integrations of ACOM Software, a leading provider of document management, intelligent workflow, and payment process automation for enterprise platforms.

For over 25 years, ACOM Software has played a pivotal role in enhancing document and payment management solutions across various ERP applications, significantly optimizing document lifecycles from generation to distribution. ACOM Software was a portfolio company of ACOM Solutions, Inc. a US-based organization dedicated to fostering B2B technology growth.

“We are delighted to welcome ACOM Software into the Valsoft family,” said Costa Tagalakis, Investment Partner at Valsoft. “ACOM Software’s commitment to innovation and customer-centric solutions aligns perfectly with our strategic vision. Their extensive expertise has established them as a trusted partner for enterprises seeking streamlined document and payment process automation.”

Reflecting on the acquisition, Mark Firmin, President & Chief Operating Officer of ACOM Solutions, stated,

“Joining Valsoft presents exciting opportunities for ACOM Software to accelerate its growth and provide even greater value to customers. We are excited for ACOM Software to leverage Valsoft’s extensive resources to enhance its product offerings and strengthen and advance its market presence.”

With this acquisition, Valsoft continues to build on its commitment to delivering exceptional software solutions, now in the Document Flow Automation Space, with a more robust suite of document and payment management capabilities. ACOM Software will be rebranded as ACOM Systems while taking opportunities to enhance their technology offering, ultimately providing customers with improved experiences.

About ACOM Software and ACOM Solutions, Inc.
ACOM Software provides document management, intelligent workflow, and payment process automation for platforms and ERP across the enterprise. For over 25 years, ACOM Solutions has helped entrepreneurs realize the value of their hard-earned equity and have helped take their businesses to the next level of success. For more information: https://acom.com/ and https://acominvest.com/.

About Valsoft Corporation
Valsoft acquires and develops vertical market software companies that deliver mission-critical solutions. A key tenet of Valsoft’s philosophy is to invest in established businesses and foster an entrepreneurial environment that shapes a company into a leader in its respective industry. Unlike private equity and VC firms, Valsoft does not have a predefined investment horizon and looks to buy, hold, and create value through long-term partnerships with existing management and customers.

Learn more: www.valsoftcorp.com

About Aspire Software
Nurture. Enhance. Grow. As the operational arm of Valsoft Corp., Aspire operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire Software delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Aspire Software is pleased to enter the Life Sciences space with the integration of Anju Software, the global pioneer in tailored life science solutions for clinical research, medical affairs, and data science. 

Anju is a customer-focused organization providing adaptable solutions that offer clients an excellent experience in simplifying the intricacies of life science information management. The company’s flagship products, TrialMaster, IRMS MAX, and TA Scan, reduce complexities in the drug and device discovery and commercialization process allowing customers to enhance the quality of their patients’ lives. 

“Our mission is to always be a customer-first organization, powered by a passionate team, that provides the best value-added life sciences solutions,” explains Laurence P. Birch, Anju’s CEO. “With Valsoft, we found a partner with a similar long-term vision for growth that will allow us to continue to develop our expertise in the life sciences space.”

“The consistent global growth and customer satisfaction at Anju are a clear reflection of the team’s hard work and commitment over the years,” says Sam Youssef, CEO of Valsoft. “We aim to preserve the strong legacy Anju has established in life sciences, while continuing to build innovative technology for existing and new customers.”

Anju solutions are used by large, mid-sized, and small pharmaceutical companies, clinical research organizations (CROs), and medical device companies as well as full-service medical marketing, market research, and communications agencies. Their technologies facilitate data flow between Anju software solutions and seamless communication with third-party systems, providing a unique opportunity for their customers to leverage critical information and drive impactful results. 

Anju is Valsoft’s first acquisition of a life sciences company. With the support of Valsoft, Anju is well-positioned to elevate its market presence while continuing to provide unparalleled cost-efficient solutions. 

About Anju
Anju Software is a customer-first organization providing adaptable life science solutions for clinical research, medical affairs, and data science. TrialMaster, IRMS MAX, and TA Scan, the company’s flagship products, lead the way in reducing complexities in the drug and device discovery and commercialization process. Anju is a portfolio company of Valsoft Corporation serving the worldwide pharmaceutical, biotech and contract research Life Sciences markets. 

About Valsoft Corporation 
Valsoft acquires and develops vertical market software companies that deliver mission-critical solutions. A key tenet of Valsoft’s philosophy is to invest in established businesses and foster an entrepreneurial environment that shapes a company into a leader in its respective industry. Unlike private equity and VC firms, Valsoft does not have a predefined investment horizon and looks to buy, hold, and create value through long-term partnerships with existing management and customers. Learn more: www.valsoftcorp.com 

About Aspire Software
Nurture. Enhance. Grow. As the operational arm of Valsoft Corp., Aspire operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire Software delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. 

Aspire Software is pleased to announce the integration of Equinox Information Systems, a renowned software provider known for its expertise in fraud management, business assurance, and network monitoring within the telecommunications industry. 

A trusted partner to over 380 telecommunications companies since 1986, Equinox delivers exceptional operational efficiency through its innovative software solutions. Their offerings include data mediation and usage analytics tools. Equinox provides unparalleled visibility and control, empowering organizations to effectively manage their operations and ensure optimal performance. 

“Equinox has an impressive track record of product innovation and customer satisfaction driven by the continued team efforts over the years,” explains Anthony Caruso, Investment Partner at Valsoft. “We look forward to preserving the strong legacy and reputation Equinox holds in the telecommunications sector and focusing on the long-term growth of the business under the leadership of CEO David West.”

Since founded, Equinox has one primary goal: to be a great place to work for our employees as they supported their families.

“This focus led us to four decades of successfully serving the telecom market. In Valsoft, we have found a partner that will allow us to continue to provide exceptional software, customer support and an environment that celebrates employees and their families.  We look forward to continuing the legacy of Equinox under the Valsoft umbrella,” said Byron Middendorf, Equinox’s founder.

With this latest acquisition, Equinox becomes Valsoft’s first telecommunication company. Equinox will not only have the opportunity to further strengthen their presence in the US market but will now be able to expand globally. Equinox’s management team will stay on board to maintain their stellar reputation among clients as the company grows. 

About Equinox 
Equinox provides data mediation and usage analytics tools for fraud management, business assurance, and network monitoring. Since 1986 more than 380 telecommunications companies have trusted Equinox Information Systems to be their partner. The team that develops and supports this platform is headquartered in Nashville, Tennessee. For more information about Equinox: https://www.equinoxis.com/ 

About Valsoft Corporation 
Valsoft acquires and develops vertical market software companies that deliver mission-critical solutions. A key tenet of Valsoft’s philosophy is to invest in established businesses and foster an entrepreneurial environment that shapes a company into a leader in its respective industry. Unlike private equity and VC firms, Valsoft does not have a predefined investment horizon and looks to buy, hold, and create value through long-term partnerships with existing management and customers. Learn more: www.valsoftcorp.com 

About Aspire Software
Nurture. Enhance. Grow. As the operational arm of Valsoft Corp., Aspire operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire Software delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Vertical Market: Marine and Marina Management Software
Acquisition Date: May 2017
Head Office: Stuart, Florida, USA
Website: DockMaster

About DockMaster 

DockMaster, a pioneering force in the marine industry software sector, was acquired by Valsoft in 2017. Known for its comprehensive solutions that cater to the management needs of marinas and boatyards, DockMaster has been a trusted name in the industry for decades.

Why Sell to Valsoft?

DockMaster had changed hands twice before its acquisition by Valsoft. At the time, the company was stable but experiencing neither significant churn nor growth. There was a clear need for investment to harness the potential of the booming leisure services market, particularly as the COVID-19 pandemic spurred a surge in small marina activities. Recognizing Valsoft’s commitment to the marine sector and its operational expertise, DockMaster saw an opportunity to rejuvenate and expand its offerings.

Key Challenges

Upon acquisition, DockMaster faced several challenges:

  • Stagnant Growth: Despite a stable customer base, there was little growth or investment in innovation.
  • Industry Digitalization: The pandemic highlighted the urgent need for digital solutions to manage increased demand.
  • Resource Allocation: Limited investment in infrastructure, R&D, and customer support hampered growth potential.

Strategies Implemented

DockMaster embarked on a strategic focus to address these challenges:

  • Increased Investment: Leveraging Valsoft’s resources, DockMaster invested heavily in infrastructure, hiring more developers, improving QA processes, and launching new software features.
  • DockMaster Payments: Introduction of a customized payment processing solution to enhance customer service and drive aggressive growth.
  • Acquisition of DockWorks: Integration of DockWorks to boost R&D, technology development, and customer experience with a web-based portal.
  • Cloud-Based Solutions: Developing cloud-based offerings to reduce the IP burden on small businesses, facilitating market expansion, and enhancing service quality.

Post-Acquisition Success

Since joining Valsoft, DockMaster has seen remarkable transformations and growth:

  • Revenue Growth: Consistent year-over-year revenue increases have funded further investments in the business.
  • New Markets and Customers: The cloud-based solutions have enabled DockMaster to penetrate new markets and serve customers of varying sizes.
  • Enhanced Customer Experience: Improved onboarding processes and reliable, user-friendly products have enhanced customer satisfaction and value.
  • Operational Efficiency: Access to Valsoft’s shared services (HR, IT, legal) and operational expertise has streamlined processes and fostered a customer-centric approach.

Looking Ahead

DockMaster’s journey post-acquisition exemplifies the impact of strategic investment and operational excellence. With continued support from Valsoft, DockMaster is poised to maintain its leadership in the marine industry software market, delivering innovative solutions and superior customer service.

DockMaster’s transformation underscores the power of focused initiatives and relentless commitment to customer satisfaction and growth, setting a strong foundation for future success in the global market.

Aspire Software is pleased to announce the integration of IDGateway Limited into the Aviation and Management services portfolio, with Valsoft’s latest acquisition.

IDGateway is the market leader in providing identity management and background checking solutions to airports and other high-security environments. Helping their clients and partners since 2012, IDGateway automates access control processes, simplifies vetting processes, and improves operational efficiency. Their flagship product, AirportGateway (AGW), is the only identity pass management solution tailored specifically for airports, transitioning from manual to automated access control processes.

“IDGateway showcases remarkable potential for sustained growth and continued market leadership,” explains Anthony Caruso, Investment Partner at Valsoft. “Our goal is to support IDGateway’s ongoing success by empowering Julian Parker and his team. With Valsoft’s strategic resources, we’re confident in fostering new avenues of growth and innovation within the industry.”

“Valsoft´s acquisition of IDGateway represents an exciting opportunity to continue the growth of our business by maintaining our meaningful connection with clients,” stated Julian Parker, IDGateway’s Managing Director. “We are thrilled to be working with Valsoft to continue to drive operational excellence and focus on software development as we look to expand our software capabilities to the global market.”

Valsoft collaborated closely with BDO on this acquisition. Nicole Gordon, Senior Manager at BDO, remarked, “The team at IDGateway has built a market-leading business with a stellar reputation, and we look forward to seeing the business’s future success as part of Valsoft. The market for high-quality tech businesses remains strong, especially ones with well-established customers, mission-critical services, and a strong track record of growth like IDGateway.”

With this latest acquisition, IDGateway becomes the third company in the aviation industry to join the Valsoft family. IDGateway will now have the opportunity to not only further strengthen their presence in the European and global market with its flagship suite, but to globally expand Valsoft’s presence in the aviation industries. IDGateway’s management team will stay on board to maintain the businesses stellar reputation among clients as the company grows.

About IDGateway 
Founded in 2012, IDGateway is dedicated to creating innovative technology security software solutions, VettingGateway and AirportGateway. IDGateway’s solutions are designed to uniquely enhance background checking and ID pass process for high-security or regulated businesses. Trusted by leading organizations such as Heathrow and Gatwick Airports, The Restaurant Group PLC and Wilson James, the team supports and develops its technology in Farnborough, UK.

For more information: www.idgateway.co.uk

About Valsoft Corporation
Valsoft Corporation acquires and develops vertical market software companies that deliver mission-critical solutions. A key tenet of Valsoft’s philosophy is to invest in established businesses and foster an entrepreneurial environment that shapes a company into a leader in its respective industry. Unlike private equity and VC firms, Valsoft does not have a predefined investment horizon and looks to buy, hold, and create value through long-term partnerships with existing management and customers. Learn more: www.valsoftcorp.com

About Aspire Software

Nurture. Enhance. Grow. As the operational arm of Valsoft Corp., Aspire operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire Software delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Aspire Software is pleased to announce that Asher Group, a leading provider of scalable communications for emergency management agencies and cutting-edge human resources solutions, has joined our Mass Notificaiton Software portfolio, with Valsoft Corporation’s latest acquisition.

Founded in 1995, Asher focuses on the intersection of communication and computing technology, most notably with their development of Hyper-Reach. The Hyper Reach platform enables hundreds of public safety and emergency management agencies to easily communicate with the public and others across multiple diverse communications platforms at enormous scale. In addition to Hyper-Reach, Asher provides mass notification to private enterprises as well as telephone-based access to leading edge human resource systems, including UKG Pro and UKG Ready.

“We are thrilled to join the Valsoft family of software companies,” said Sam Asher, President and Founder of Asher Group. “Their deep expertise in developing and operating cloud-based software companies will help us strengthen our offerings to customers, especially in the areas of security and new capabilities that go beyond traditional emergency alert services.”

“Asher Group’s exceptional track record of industry-leading solutions and customer service aligns perfectly with Valsoft’s mission to invest in and grow companies with strong potential,” explains Kent Howard, Operating Partner at Valsoft Corporation. “We are committed to supporting Asher Group in its next phase of growth, ensuring that their tradition of excellence continues to flourish under our stewardship.”

The acquisition of Asher Group marks Valsoft Corporation’s strategic entry into the Mass Notification Software space. Tequity Advisors, a brokerage firm with a deep understanding of the SaaS market, played a pivotal role in the swift closure of the deal for Asher Group. Working with Valsoft’s operating division, Aspire Software, Asher Group will now have the opportunity to further strengthen their presence in the market while ideally placed to roll out significant product and service improvements.

About Asher Group: 

Asher Group, founded in 1995, combines IVR, SMS, CTI, web, mobile and a wide variety of other technologies to deliver highly available and massively scalable communication and human resources solutions. With almost 25 years of experience and deep knowledge of telephony, software engineering and cutting-edge technologies, the Asher Group has developed hundreds of custom solutions for clients as varied as Blue Cross, Frontier Communications, the Small Business Administration and Hamilton County, OH. Most notably, Asher Group’s focus is their Hyper-Reach Emergency Notification product hyper-reach.com and Human Resources Solutions. www.ashergroup.com/

About Valsoft Corporation:  

Valsoft Corporation acquires and develops vertical market software companies that deliver mission-critical solutions. A key tenet of Valsoft’s philosophy is to invest in established businesses and foster an entrepreneurial environment that shapes a company into a leader in its respective industry. Unlike private equity and VC firms, Valsoft does not have a predefined investment horizon and looks to buy, hold, and create value through long-term partnerships with existing management and customers. Learn more: www.valsoftcorp.com

About Aspire Software

Nurture. Enhance. Grow. As the operational arm of Valsoft Corp., Aspire operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire Software delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Aspire Software is pleased to announce that Aysling, a key player in enabling media publishers to effectively manage advertising operations through AdOrbit, its flagship software, has joined our portfolio, with Valsoft Corporation’s latest acquisition.

Aysling helps their clients and partners attain operational efficiencies through their top-of-the-line ERP solutions. Aysling provides visibility into management of advertising sales and operational processes to more than 200 media publishers. Their platform automates the selling processes, manages advertising inventory, centralizes CRM data, fulfills the accounting processes, and provides their customers with relevant insight.

“Aysling has been on an impressive growth path and has become a leader in the advertising operations sector,” explains Anthony Caruso, Investment Partner at Valsoft. “The customer-first approach by the entire Aysling team has allowed for this successful trajectory. We look forward to leveraging Aysling’s strong foothold to further expand in the media sector under the direction of Managing Director, Rudy Pataro, who will be key to driving success.”

With this latest acquisition, Aysling becomes Valsofts first media portfolio company focusing on ad operations management. Aysling will now have the opportunity to not only further strengthen their presence in the US market with its flagship suite, but to expand globally through Valsoft’s presence in the media space. Aysling’s management team will stay on board to maintain Aysling’s stellar reputation among clients as the company grows.

Aysling was previously part of the Fry Family Network, operated by Fry Communications, a large Pennsylvania-based commercial printer. “We invested in Aysling to bring its industry-leading operational capabilities to media companies looking to grow their ad revenue while reducing costs,” said David Fry, the company’s CTO. “Being part of the Valsoft portfolio now ensures it will have access to the necessary resources to enhance its products and expand internationally. We can’t wait to see where it goes from here, and Fry is eager to continue partnering with Aysling to the benefit of our shared customers.”

About Aysling:  

Aysling offers software solutions to digital and print media publishers across the globe. Their platform automates the selling processes, manages advertising inventory, centralizes CRM data, fulfills the accounting processes, and provides their customers with relevant insight. The solution is adapted to the needs of digital and print publishers. The team that develops and supports this platform is headquartered in Saline, Michigan. For more information about Aysling: https://www.aysling.com/.

About Valsoft Corporation Inc.:  
Valsoft acquires and develops vertical market software companies that deliver mission-critical solutions. A key tenet of Valsoft’s philosophy is to invest in established businesses and foster an entrepreneurial environment that shapes a company into a leader in its respective industry. Unlike private equity and VC firms, Valsoft does not have a predefined investment horizon and looks to buy, hold, and create value through long-term partnerships with existing management and customers. Learn more: www.valsoftcorp.com

About Aspire Software

Nurture. Enhance. Grow. As the operational arm of Valsoft Corp., Aspire operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire Software delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. 

Aspire Software is pleased to announce that Projetik, an industry leader in dental practice management software solutions has joined our portfolio, with Valsoft Corporation’s latest acquisition. 

Since its inception in 1995, Progitek has led the way in dental practices with a comprehensive solution that simplifies complex processes. The Dentitek platform, designed to enable dental offices to go paperless, streamline clinic management, and enhance productivity, is the cornerstone of this innovative suite. The Analytik module further provides access to essential dental practice statistics, eliminating the need for manual compilation. The communication module enables dental clinics to effortlessly send reminders, confirmations, or appointment updates to their patients. Collectively, these offerings highlight Progitek’s dedication to innovation by providing the necessary tools for their clients, dental clinics, to thrive in a dynamic business landscape. 

“The acquisition of Progitek by Valsoft will further accelerate the company’s growth. Access to new specialized resources and the best management tools on the market will make us even more efficient at all levels. Thanks to their expertise in IT, our new partner will help modernize our Dentitek management software and develop new products that will soon be on the market,” said Éric Vézina, Engineer, Founder and President of Progitek. 

Valsoft is pleased to confirm that Progitek’s founder, Éric Vézina, will continue in his role following the acquisition, ensuring the continuity of the exceptional leadership and innovative spirit that has been crucial to Progitek’s success. 

“We are extremely proud to acquire such a remarkable company, which represents not only excellence in dental practice management software but also reflects the innovative spirit of the beautiful city of Quebec. We look forward to collaborating with Progitek’s talented team to continue serving and innovating for our current and future clients,” said Michel Bourassa, Executive Vice President of Operations at Valsoft. 

The fifth acquisition in the Health and Dental sector for Valsoft, Progitek will have the opportunity to work with Valsoft’s operating arm, Aspire Software, to strengthen its market presence and significantly enhance its products and services. 

About Progitek 
Established in 1995, Progitek offers a variety of cutting-edge software solutions for dental professionals. Founded by Éric Vézina (President), the company’s primary goal is to enhance and innovate dental clinic efficiency and productivity. https://www.dentitek.ca/  

About Aspire Software 

Nurture. Enhance. Grow. As the operational arm of Valsoft Corp, Aspire operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire Software delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. 

 

About Valsoft Corporation  
Valsoft Corporation acquires and develops vertical market software companies that deliver mission-critical solutions. A key tenet of Valsoft’s philosophy is to invest in established businesses and foster an entrepreneurial environment that shapes a company into a leader in its respective industry. Unlike private equity and VC firms, Valsoft does not have a predefined investment horizon and looks to buy, hold, and create value through long-term partnerships with existing management and customers. Learn more: www.valsoftcorp.com. 

  • Vertical Market: Workforce Management
  • Acquisition Date: October 2021
  • Head Office: Ottawa, Canada
  • website: https://www.vocantas.com/

About Vocantas
Vocantas, a global workforce management and communications systems provider, joined Valsoft in 2021. By leveraging its expertise in solving complex human capital management and customer outreach issues Vocantas is a leading solutions provider in the healthcare, manufacturing, service and delivery, and retail industries.

With over 750,000 active users, Vocantas’ extensive solutions and support team has helped our customers fill more than 2 million shifts.

Why Sell to Valsoft?
After 20+ years growing Vocantas, Gary T. Hannah, Vocantas’ founder and former President & CEO was looking to retire. He wanted to ensure the business continued to grow long-term with continued focus on customer engagement and extended opportunities for staff. With numerous companies in Valsoft’s workforce management vertical, Vocantas was able to leverage Valsoft’s expertise to strengthen current markets and expand globally.

“It was key that the company selected to carry on Vocantas would be a culture and integrity fit for both teams and for our valued customers and partners,” stated Gary T. Hannah, Vocantas’ founder and former President & CEO. “We specifically looked for an organization that had an existing global presence in our space and Valsoft fit the bill in every aspect to continue the success and growth of the companies.”

Key Challenges
Upon joining Valsoft, Vocantas identified several key areas for improvement aimed at better serving its customers and achieving sustainable growth:

  1. Slow Implementation Process: The implementation process, spanning 90-120 days, was identified as a bottleneck that needed streamlining.
  2. Quality Assurance and Customer Service: Enhancing QA and customer service was imperative to ensure customer satisfaction and retention.
  3. Market Penetration: Developing strategies to penetrate new markets while maximizing opportunities within existing customer segments was crucial for sustained growth.

Strategies Implemented
Vocantas embarked on a series of strategic initiatives aimed at addressing the identified challenges and objectives:

  1. Process Industrialization: Vocantas adopted a strategy of ‘industrializing the process’ by analyzing customer needs and streamlining the implementation processes to reduce implementation times and accelerate time-to-value for customers.
  2. Focused Customer Engagement: Vocantas prioritized customer satisfaction and growth by focusing on growing existing customer base, upselling, and delivering added-value customers need. Additionally, the company identified healthcare as a strategic target due to its enthusiastic adoption of software modules.
  3. Shift to Subscription Model: Recognizing the need for sustainable revenue streams, Vocantas began shifting customers to a subscription model, driving recurring revenue and enabling upselling opportunities.

Post-Acquisition Success
Since joining Valsoft, Vocantas has matured into a company with improved relationships with customers and remarkable results just one-year post-acquisition. 

  1. Implementation Time Reduction: The implementation time was significantly reduced from 90-120 days to approximately 2 weeks, leading to accelerated revenue recognition and enhanced customer satisfaction.
  2. Market Penetration: Vocantas successfully captured 70% of the addressable market in Canada and initiated plans for global expansion, with a particular focus on healthcare.
  3. Revenue Growth: The adoption of a subscription model facilitated recurring revenue streams, driving revenue growth and enabling elevated levels of customer support.
  4. Internal Alignment: Internal marketing initiatives, including transparent communication and collective strategy planning, fostered alignment within the team, fueling momentum and driving collective efforts towards shared goals.

Conclusion/Looking Ahead 
Vocantas’ journey post-acquisition exemplifies the power of focused initiatives, and relentless commitment to customer satisfaction and growth. By identifying key challenges, implementing targeted strategies, and driving internal alignment, Vocantas redefined customer engagement and achieved remarkable success. With plans for full cloud integration, Vocantas is poised for continued success on the international stage.