Aspire Software is looking for Configuration Specialist to join Aspire team in Lebanon.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

What your day will look like:

As a Software Configuration Specialist, you will work as part of a team to implement our Sales Force Compensation and Incentive Management software solutions using the latest technologies and methodologies.

 Develop expertise in our applications, tools and interfaces so as to better comprehend customer issues.
 Identify and document product bugs and escalate to development team for resolution.
 Manage and track all issues through resolution.
 Installation/Upgrade and configuration according to work instructions and standards of applications, tools, and interfaces.
 Setup & testing our software products, tools, interfaces and supporting applications.
 Participate and facilitate the go-live support of new installations and major upgrades.
 Deliver accurate project documentation and participation in project management as required.
 Contribute to content to technical knowledge base i.e. wiki.

Qualifications :

 Bachelor's degree in related field, such as Management Information Systems or Computer Science.
 Excellent written and verbal communication skills – ability to explain complex technical concepts to non-technical people.
 Experience with software, familiarity with Windows Server troubleshooting.
 Basic knowledge of SQL.
 Independent thinker, creative problem solver, quick learner.
 Must be organized and able to effectively manage multiple projects at the same time.
 Able to work confidently and effectively as part of a project team 

Preferred but not required: 

 Experience with Direct Selling, MLM companies, and Compensation & Incentive Management Systems.
 General support, help desk or Tier 2 support experience.
 Knowledge of programming or scripting.