Implementation Specialist

Beirut, Lebanon
On-site
Full-Time
Professional Services

Implementation Specialist

Beirut, Lebanon
On-site
Full-Time
Professional Services

Job Openings > Implementation Specialist

Aspire Software is looking for an Implementation Specialist to join Aspire team in Lebanon !

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

What your day will look like:

  • Among the Bilingual Implementation Specialist's duties will be to evaluate, plan, install, configure and deploy complex web and telephony applications in a distributed environment, including many cloud-based (hosted) and premise-based software components, and to upgrade existing applications.
  • Post-deployment, the Specialist will be responsible for knowledge transfer to customer support and may be called upon for investigation/troubleshooting of escalated customer-reported issues.

About you:

  • Fluent in English and French is essential, with Spanish being highly
    desirable; applicants fluent in French will be preferred College or University degree in a Computer Science or related program is highly desirable
  • Professional courses and certifications considered an asset
  • Knowledge of web application, networking technologies, administration and troubleshooting tools Working knowledge of SQL and database technologies/tools
  • Experience with domain environments (Active Directory or LDAP, SAML2, etc.)
  • Understanding of VOIP telephony concepts Basic scripting experience in Windows and/or Linux
  • Experience deploying and configuring .NET web applications in a Windows Server environment
  • Experience working in a VM environment (preferably VMWare)
  • Microsoft Windows Server and Linux administration
  • Experience troubleshooting networked applications Telephony(PBXs, Telco, CTI, Dialogic, Asterisk, OpenSIPS, etc.) including configuration
    and analysis/troubleshooting)
  • Automated speech recognition (ASR) and IVR applications
  • Experience with system level quality assurance (QA) Experience with project management methodologies
  • Excellent written and verbal communication skills are essential
  • Excellent customer relations and customer support skills
  • Self-starter with excellent problem-solving skills